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Privacy Policy

b-side is an arts organisation based in Dorset, UK. We work with and commission artists to make new site-responsive work revealing the marginal , often forgotten and less commercial aspects of our coastal towns and communities. b-side offers artists a range of opportunities to engage with and respond to its programme – through bursaries, commissions, residencies, artists CPD and work with young people.

We don’t sell or share your personal data

We are committed to maintaining the trust and confidence of our visitors to our web site and enews subscribers. We want you to know that b-side is not in the business of selling, renting or trading email lists with other organisations for marketing purposes. We just don’t do that sort of thing. This Privacy Policy will provide information on when and why we collect your personal information, how we use it and how we keep it secure.

Third Party Services we use

Google Analytics

When someone visits www.b-side.org.uk we use a third party service, Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. It helps us make our website better, we can find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Mail Chimp

We see all our supporters as part of our extended family and we like you all to know what b-side are doing and how you can join in. So when you subscribe to our e-newsletter on our website, we collect a limited amount of personal information. We use that information for a couple of reasons: to tell you about stuff you’ve asked us to tell you about; to contact you if we need to obtain or provide additional information; to check every now and then that you’re happy and satisfied. We don't rent or trade email lists with other organisations or businesses.

We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to our enews mailings at any time by clicking the unsubscribe link at the bottom of our enewletters - the option is always there (but of course we would like you to stay!).

Eventbrite and Wufoo

Most of b-side events are free, but sometimes we need to know how many people are coming and sometimes we need to charge for events. We use Eventbrite to advertise our events and collect ticket money where appropriate and a service called Wufoo to collect b-side membership subscriptions. When you purchase a ticket or membership online your name, postcode data, email and contact number will be stored. You can of course purchase a ticket in person without supplying any personal data at all.

Why else do we collect data?

Funders

Because b-side is a publically funded organisation, we may share anonymised personal information with our funders, including Arts Council England. Arts Council use this data to analyse our audience development programmes, ticket sales and self-generated funding to understand the impact of the public investment made in b-side.

Your Rights

You are entitled to view, amend, or delete the personal information that we hold. Email your request to our marketing manager Sandy Kirkby producer@b-side.org.uk

This policy has been updated in light of the new GDPR regulations and will be reviewed in 2019.